Communication: Resolving Conflict

http://feedproxy.google.com/~r/BusinessEnglishPod/~3/ADyEebFBvE4/

Communication with your colleagues and employees must be a two way road. It is very important to be open to suggestions from both your boss and peers, and if you are the head of the office, listen to what your employees have to say. When conflict arises, work it out and talk to the person you are having trouble with. Doing this will keep you and the people around you focused on what needs to be done. This video shows how to deal with such conflict in a story type manner. Pretty interesting. Check it out.