This ia a classic example of miscommunication. Active listening is the most important skill you will need to communicate effectively.
Active Listening Includes:
- Look directly at the speaker
- Watch the speaker's body language
- Do not get distracted
- Lean forward to show interest
- Smile and nod occasionally
- Provide feedback by paraphrasing
- Ask questions
These tools will help you better understand you speaker's message.
No comments:
Post a Comment