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Make sure what your trying to say and your body language match. Otherwise you can confuse your peers and a snowball effect of miscommunication can occur! In this example Jane is confident about her presentation but her facial expression makes her boss unsure. And then when her boss wants to tell her that the presentation went bad his expression of joy is does not match his actions.
This is a very important concept. I never really thought about body language matching what is said until I took a class in American Sign Language. We talked about the "hearing nod" where you nod yes at everything while someone is speaking, even if it is a negative topic or it requires a "no." To the deaf, body language is sometime more important than what is said. I have become a lot more conscious about my body language after taking a couple classes.
ReplyDeleteI have seen this happen before. Even though the material for the presentation was good, the presenter didn't know how to communicate with the audience, so everyone was like, what?
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